Feb 27, 2020: Delta is temporarily reducing the number of weekly flights it operates between the US and Seoul-Incheon (ICN), South Korea, due to global health concerns related to coronavirus (COVID-19).
From Feb 29 to April 30, the carrier will suspend service between Minneapolis/St. Paul and ICN, with the last flight departing MSP for ICN on Feb 28 and departing ICN for MSP on Feb 29. Delta will also reduce to five times weekly its services between ICN and Atlanta, Detroit and Seattle through April 30. The airline’s new service from Incheon to Manila, previously scheduled to begin March 29, will now start on May 1.
The airline has put in place a number of processes and mitigation strategies to respond to the growing concern. The carrier is in touch with communicable disease experts at the CDC, WHO and local health officials to respond to the coronavirus as well as ensure training, policies, procedures and cabin cleaning and disinfection measures meet and exceed guidelines.
The airline is also working on schedule changes for those whose itineraries are affected. Delta will offer a change fee waiver for customers who wish to adjust their travel plans for flights between the US and South Korea, China and Italy.