The new head office is located in a 28-story building close to the city’s two airports and one of its major ports, providing excellent connectivity for the company’s customer service teams. It is also close to the Thai Customs office.
After completing the implementation of a new end-to-end management system last year, the carrier is using the iCargo platform to evolve business capabilities that support the varying needs of its customers.
Through these routes, the company will connect five continents in order to accommodate customer demands in a global air freight market affected by lack of capacity due to the Covid-19 pandemic.
The most significant trend highlighted by the Annual Cargo Theft report for 2020 is the relative shift in the location of thefts, with in-transit incidents and those involving vehicles showing a decline, though remaining the most dominant threat, and theft from storage facilities increasing.