‘In terms of retaining talent, we have a robust framework in place’’

Training, personnel management, and attracting new talent are an integral part of the air cargo sector. How does the aviation industry stack up when it comes to training and upskilling employees for air cargo, especially in the digital age?

Steve Clark, Head of Global Training at dnata spoke about all this and more with Lakshmi Ajay, Associate Editor of STAT Media as part of ‘CONVERSATIONS’ - an exclusive interview series from the recently concluded World Cargo Symposium hosted by IATA in Istanbul in April 2023.

With an illustrious military career behind him, Steve talks about dnata’s

digital push to gear its employees towards skilling and operational competence, going global with dnata’s OneCargo system, rolling out the Competency-Based Training and Assessment (CBTA) approach in training and how the industry can become professionally more attractive to new talent and effective talent management strategies.