Avianca Cargo collaborates with IBS Software to digitize business
Avianca Cargo join hands with IBS Software's iCargo air cargo management platform, to transform the end-to-end management of its air cargo sales and operations. Avianca has completed the implementation of iCargo system that will provide a single unified cargo management platform for Avianca Cargo and all its affiliated airlines, including AeroUnion – a Mexico based all-cargo carrier. The implementation includes iCargo Web Portal suite, which provides a range of self-help tools to increase Avianca Cargo's cargo selling capabilities.
"Implementing iCargo, the airfreight industry-leading system is one of the most significant IT developments for Avianca Cargo. With iCargo, we will deliver more digital advancements to be more connected to our customers and partners, raising the quality of our service, improving our efficiency and enhancing our decision-making process to a more agile and data-driven one," said Gabriel Oliva, CEO of Avianca Cargo.
Avianca Cargo has grown through acquisitions and mergers, which resulted in a range of different systems, tools, and business processes. By implementing an end-to-end cargo management platform, Avianca Cargo has unified dissimilar business systems into a single platform used by all group carriers allowing them to offer consolidated routes and bookings.
"The successful go-live of iCargo as the core platform that will essentially spearhead their digital transformation journey is a testament to the capability of the system as well as our team's seamless implementation record. Our total commitment to understanding our customers' needs, deep industry expertise and single-minded focus on delivering business results remain the pillars of our delivery capability and we look forward to working with Avianca to enable the cargo business' growth," said Ashok Rajan, senior vice president global head of cargo, IBS Software.