DHL and SingPost join forces to expand shipping access in Singapore

DHL Express and SingPost have entered into a strategic partnership to make international shipping in Singapore more convenient, accessible, and sustainable. From 11 September, DHL Express services are available at all SingPost post offices, expanding from the 14 outlets that joined a pilot launch earlier this year.

The move gives walk-in customers easier access to DHL Express shipping solutions close to their homes or workplaces, meeting the growing demand for flexible shipping options. All shipments through SingPost outlets will also come with complimentary access to DHL Express’ GoGreen Plus service, which reduces greenhouse gas emissions from international air shipments through the use of sustainable aviation fuel.

The collaboration follows DHL Express’ recent purchase of 9.5 million litres of sustainable aviation fuel produced in Singapore, marking its first such deal for flights departing from Changi Airport and one of the largest SAF agreements in Asia’s air cargo sector.

Customers using SingPost outlets will also have the option to choose sustainable packaging, such as 100% recyclable FSC-certified DHL brown boxes in different sizes. The FSC label ensures that the materials are sourced from responsibly managed forests worldwide.

Since the pilot programme began in March, parcel drop-offs at SingPost outlets have doubled, reflecting strong customer interest in convenient and reliable services. DHL Express parcels are collected daily without additional charges.

Christopher Ong, Managing Director of DHL Express Singapore, said the partnership would expand customer access while supporting emission-reduced logistics. Neo Su Yin, Group Chief Operating Officer at SingPost, called it a significant collaboration that combines SingPost’s logistics infrastructure with DHL’s international network to meet evolving customer needs.

DHL Express currently runs four service centres in Singapore and offers services at more than 160 drop-off points and nearly 1,500 locker pick-up locations. With SingPost’s extensive footprint, the partnership strengthens DHL’s efforts to integrate global and local logistics into the everyday lives of customers.