Swissport Executive Vice President Ajay Barolia on modernizing cargo handling in North America

In this episode of Conversations, STAT Publishing Group Editor Reji John sits down with Ajay Barolia, Executive Vice President Cargo at Swissport North America, for an in-depth discussion on the future of air cargo handling. Recorded on-site in Miami during transport logistic and air cargo Americas, the interview explores Barolia’s career journey from SVP USA to EVP North America, his mandate in leading Swissport’s cargo operations, and his vision for modernising infrastructure. Topics include benchmarking service quality, deploying automation, AI, and digital twin technologies, and driving sustainability through reduced carbon emissions and energy efficiency. Ajay also shares insights on collaboration with airport custodians and operators to meet the growing demand for faster, more reliable, and transparent cargo facilities across North America.