Hermes upgrades Groundforce Portugal operations to Hermes SaaS

The Hermes SaaS cloud upgrade will enhance security, speed, and accuracy of cargo data processing at three of the ground handler’s airport stations in Portugal.

Yuval Baruch, Chief Executive Officer, HLT

Yuval Baruch, Chief Executive Officer, HLT

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Hermes Logistics Technologies (HLT) is set to upgrade long-term customer Groundforce Portugal to its latest cloud-based Hermes 5 cargo management system, Hermes Software as a Service (SaaS), bringing significant security improvements as well as increased cargo processing speed, volume, and accuracy at three of the handler's Portuguese stations.

The migration to Hermes SaaS will improve Groundforce Portugal's operations at Lisbon, Porto, and Funchal airports, with Faro station likely to follow soon.

The upgrade is the result of a long-term partnership between HLT and Groundforce Portugal, the Portuguese leader in ground handling services and a long-term HLT customer.

“Hermes SaaS is our best software solution to date, representing the optimal way to host a cargo management system, allowing Groundforce Portugal to focus on their core business whilst benefiting from better system performance at a lower cost,” said Yuval Baruch, Chief Executive Officer, HLT.

“The system upgrade pays close attention to improving Groundforce Portugal’s messaging, with the solution customised to meet specific local requirements to increase the speed, volume and accuracy of the data that is processed.”

The migration of the cargo management system from a server to the cloud will bring increased security for Groundforce Portugal, which will also benefit from HLT’s full NG ecosystem, a collection of applications including NG Business Intelligence and Datalakes, Track and Trace, and NG Landside Management.

Key highlights of Hermes SaaS include a new import flight monitor, which provides a comprehensive overview of the status of each import flight, as well as one-button manual NOTOC, which can be prepared before a shipment has been loaded.

“Our long-standing use of Hermes’ software has proven to be stable, problem free, and a perfect match for our digital and operational needs, so upgrading to Hermes SaaS was a natural next step for us,” said Paulo Colla Carvalheiro, Planning, Processes and Innovation Director, Groundforce Portugal.

“Upgrading to Hermes SaaS will help push forward our digitalisation strategy, and we will gain additional functionality, reliability, and the promise of scalability for our full operations network.”

Groundforce Portugal serves major airlines flying to Portugal, namely TAP, SATA, Air France, KLM, Royal Air Maroc, Azul, Delta, United Airlines and Beijing Capital Airlines, having processed more than 165,000 tonnes in 2022, an increase of 18% compared to 2019.

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