Luxcargo Handling goes digital with IBS software

Luxcargo Handling, the ground handling subsidiary of Cargolux, Europe’s largest all-cargo airline, has partnered with IBS Software to modernise and streamline its ground handling operations in Luxembourg. The company will implement the iCargo CTO (Cargo Terminal Operations) system to replace its legacy systems, enhancing efficiency and real-time visibility across its operations.

With an annual capacity of up to 1.2 million tonnes of cargo, Luxcargo Handling will use the new system to access digital-first functions, including barcode scanner-enabled operations and real-time data capture. The system will also accelerate the adoption of paperless processes, digitised workflows through mobile-enabled capabilities, and ensure compliance with industry standards. Additionally, it will support future adoption of emerging standards such as Cargo One Record.

“Partnering with IBS Software will give us the opportunity to leverage digitisation to consistently and easily deliver efficient ground handling services. Updating our legacy systems will allow us to have more visibility over our operations, and data, unlocking new and efficient ways of working,” said Sébastien Bauce, Executive Vice President at Luxcargo Handling.

Radhesh Menon, Head of Cargo and Logistics Solutions at IBS Software, added, “This partnership with Luxcargo Handling, a key and active air freight platform in Europe, shows how the iCargo and iCargo CTO solution can meet the varied needs of air cargo and ground handling operators. We look forward to seeing the new digital capabilities that Luxcargo Handling will leverage as they continue to play a significant role in the successful distribution of global goods.”

The collaboration marks a major step for IBS Software, which will now automate all air cargo transportation in and out of Luxembourg, one of Europe’s most critical cargo hubs.