Lufthansa Cargo adds four new features for cold chain shipments

Lufthansa Cargo has introduced four new features to enhance its temperature-sensitive logistics services, aiming to increase quality, speed, and control. The announcement was made in May 2025 by the company, which is headquartered in Germany and operates globally. These enhancements aim to meet the growing demands of customers who transport temperature-sensitive products such as vaccines, microchips, and machine parts. The new developments include round-the-clock monitoring through a Pharma Control Tower, additional protection via Thermo Covers, real-time tracking with smartULD, and faster booking through td.Zoom.

The Pharma Control Tower service has been operational since the end of April and allows 24/7 monitoring of shipments at Lufthansa Cargo hubs in Frankfurt, Munich, and Brussels. "Customers can use the ‘Pharma Control Tower’ to enquire about shipments to and from our 30 CEIV-certified stations worldwide," the company stated. The service supports both "Active Temp Control" and "Passive Temp Support" options.

Thermo Covers are now available for "Passive Temp Support" shipments to shield goods from heat and cold during ramp handling. "Initially, the Thermo Covers will be used on air freight pallets in the main and lower decks during the summer months (May to September) on routes between Frankfurt and Atlanta, Cairo, Chicago, and Toronto," Lufthansa Cargo said. The service is offered free of charge.

The smartULD feature offers real-time monitoring for “Active Temp Control” shipments by equipping certain container types with sensors that continuously record temperature data. The information is accessible through the Lufthansa Cargo website under the "eServices" menu. This digital solution provides end-to-end visibility from delivery to pickup.

The final update enables customers to book "Passive Temp Support" with td.Zoom for expedited transport. This option offers faster access to capacity and reduced transit times for items like pharmaceuticals, diagnostics, and high-tech products, without any weight restrictions.

Lufthansa Cargo plans to roll out additional improvements in the coming months. These include allowing customers to view temperature data at selected stations via the website and upgrading the temperature-controlled truck network. The company stated, "These measures all contribute to one goal: continuously improving transport quality and process stability for temperature-sensitive freight."