Korean Air partners with DHL Global Forwarding for direct booking

Korean Air has connected its cargo booking system with DHL Global Forwarding.

This is the first time for the airline to connect its booking system directly with a freight forwarder, says an official release.

"The application programming interface (API) allows customers to make reservations directly from their own system, bypassing the need to access the airline’s platform. This integration enhances workflow efficiency by enabling real-time data exchange between airlines and customers, facilitating easier access to flight schedules and air cargo rates."

Jaedong Eum, Senior Vice President and Head of Cargo Business Division, Korean Air says: "In establishing direct connectivity with a prominent customer like DHL Global Forwarding, we are able to offer advanced services. Looking ahead, we are dedicated to exploring innovative channels to extend our system connections, enhancing our service offerings for an even broader clientele."

Max Sauberschwarz, Global Head of Air Freight, DHL Global Forwarding adds: "We are excited to announce our direct booking connection with our long-lasting partner Korean Air Cargo through CargoWise. This streamlines our internal processes and enhances efficiency for our customers. This is another step in our digital journey and demonstrates our ongoing commitment to delivering value in air freight for our customers."

Korean Air reported a 29 percent decline in cargo revenue at KRW 1,102 billion ($815 million) on 29 percent decline in yield to 497 KRW/km for the fourth quarter of 2023. For the full year 2023, cargo revenue was down 48 percent to KRW 4,029 billion ($3 billon) on 40 percent decline in yield to 478 KRW/km.