PACTL joins CargoiQ as new ground handling member
Cargo iQ’s quality management system and performance monitoring tools will help PACTL reduce inefficiencies.
(From Left): Megha Palker, Member, Operation Manager, Cargo iQ, Marie Seco-Köppen, Executive Director, Cargo iQ and Carsten Herning, Deputy General Manager, VP Sales & Marketing and Production, PACTL.
Cargo iQ has added Shanghai Pudong International Airport Cargo Terminal (PACTL) as its newest member.
PACTL serves more than 70 airlines and over 300 forwarders, handling over two million tonnes of cargo in 2024, says an official release from CargoiQ.
Through this membership, PACTL aims to deliver improved service reliability, enhanced tracking capabilities and optimised supply chain management to its stakeholders, all through Cargo iQ’s standardised processes and performance metrics, the release added.
"I foresee that both PACTL and the wider Cargo iQ membership will benefit from this addition," says Marie Seco-Köppen, Executive Director, Cargo iQ. "By joining Cargo iQ, PACTL is demonstrating its commitment to operational excellence and customer satisfaction; it can use the performance management standards across the airlines they serve and regulate their own performance through transparent metrics."
PACTL’s facilities are designed to handle a wide range of cargo including perishables, pharmaceuticals and e-commerce shipments.
"Joining Cargo iQ marks a significant milestone in our ongoing journey toward greater transparency, efficiency and collaboration across the global air cargo industry," says Carsten Hernig, Deputy General Manager, VP Sales & Marketing and Production, PACTL. "As a neutral cargo terminal operator, we are proud to align with international standards that promote measurable quality and accountability. This membership not only strengthens our service commitment to our customers and partners but also empowers us to contribute more actively to shaping a smarter and more connected airfreight future."
