DHL eCommerce signs landmark USPS agreement

DHL eCommerce has secured a new exclusive multi-year agreement with the United States Postal Service (USPS) for last-mile parcel delivery services across the U.S. Valued at more than $10 billion, the deal marks the largest commitment in the 25-year partnership between the two organizations and is expected to support their long-term growth and competitiveness.

The strengthened collaboration will enable DHL eCommerce to capitalise on the continued rise in e-commerce demand while expanding its domestic and international services in the U.S. market over the coming years.

Under the arrangement, DHL eCommerce will manage parcel pickup, sorting through its 19 fully automated hubs, and transportation via its air and ground network. USPS will then handle final-mile delivery, leveraging its extensive network that serves more than 41,550 ZIP Codes and over 170 million delivery points across the country, six days a week.

Scott Ashbaugh, CEO of DHL eCommerce Americas, said, “Working with USPS allows us to serve communities nationwide in a highly efficient way, minimizing additional vehicles on the road and supporting our commitment to reducing emissions. Postal Service carriers are trusted members of the communities they serve, and we’re proud to partner with an organization that shares our focus on reliability, transport safety, and public service.”

Postmaster General and CEO David Steiner shared, “This extended and exclusive agreement reflects a shared commitment to innovation, operational alignment, and delivering greater value to the shipping marketplace. By aligning more closely with our transformed network, we are creating a stronger, more efficient last-mile solution that expands customers’ access to the Postal Service’s unmatched reach. Together, we are building a more flexible, market-responsive model that enhances reliability, supports growth, and positions both organizations for long-term success.”

Supported by DHL Group, the world’s largest logistics company, DHL eCommerce is a major provider in the U.S. domestic and international e-commerce parcel market. Over the years, the company has developed an extensive network and advanced technology tailored to the needs of medium- and high-volume B2C online retailers, offering dependable, cost-effective, and sustainable delivery solutions.