Star Alliance, Air China and BCIA inks joint cooperation accord

December 18, 2017: In an interesting development, Star Alliance, Air China and Beijing Capital International Airport (BCIA) have signed a memorandum of understanding (MoU) recently in Beijing. According to report, the MoU is aimed at establishing Beijing Capital International Airport as a leading hub and transfer airport, besides significantly enhance the future customer experience. Under […]

Star Alliance, Air China and BCIA inks joint cooperation accord
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December 18, 2017: In an interesting development, Star Alliance, Air China and Beijing Capital International Airport (BCIA) have signed a memorandum of understanding (MoU) recently in Beijing.

According to report, the MoU is aimed at establishing Beijing Capital International Airport as a leading hub and transfer airport, besides significantly enhance the future customer experience.

Under the MoU, the three parties would cooperate to co-locate all Star Alliance member airlines in the same airport terminal. It will allow the Alliance to provide an improved passenger experience, and implement airport automation initiatives, such as off-airport check-in, fast bag drop or self-tagging.

Common handling solutions, optimised transfer processes and the Star Alliance Connection service is expected to provide further benefit to customers.

"Beijing is an important hub for our Star Alliance network. The launch of the second airport in Daxing offers us with the opportunity to cement our commitment to the Beijing Capital International Airport. The agreement sets the foundation to foster a superior customer experience and achieve future growth at the Beijing hub", said Christian Draeger, vice president customer experience of Star Alliance.

"On the occasion of its 10th anniversary as a Star Alliance member airline, Air China is proud to get an opportunity to play its role in securing the Alliance's long-term presence at the Beijing Capital International Airport", said Zhao Xiaohang, senior vice president of Air China.

"It's a win-win situation for all sides", said Du Qiang, vice president of the Beijing Capital International Airport.

"Having the support from the Star Alliance allows us to secure the necessary resources to jointly provide an improved customer experience at our airport," he said.

There are 17 Star Alliance member airlines which serve Beijing Capital International Airport with over 742 daily flights, connecting Beijing with 177 destinations in 41 countries. The airlines include
Air Canada, Air China, ANA, Asiana Airlines, Austrian, EGYPTAIR, Ethiopian Airlines,
EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, SWISS, Turkish Airlines, THAI and United.

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