SNOCKS doubles fulfillment productivity with Descartes Ecommerce WMS
Descartes Systems Group, the global company uniting logistics-intensive businesses in commerce, announced that Germany’s SNOCKS, a lifestyle brand offering premium sneaker socks, clothes and accessories, has doubled its ecommerce fulfillment productivity and scaled for peak promotions using the Descartes Ecommerce Warehouse Management Solution (WMS).
“The decision to augment our Amazon channel by launching SNOCKS, based on Shopify Plus, and take fulfillment into our own hands provides us with more control over the customer experience and shipping performance,” said Felix Bauer, founder of SNOCKS. He added, “We worked closely with Descartes to build an efficient, technology-driven ecommerce warehouse and, in just two months, the solution was live. Since then, fulfillment productivity has doubled, over 90 per cent of all incoming orders are shipped on the same day, and the picking error rate at peak times has dropped to 0.4 per cent—even during a record month of 39,000 shipments!”
The Descartes Ecommerce WMS solution automates ecommerce processes from initial goods receipt through put-away in the warehouse, order processing, outbound shipment execution and returns management. Integrated with hundreds of ecommerce sites and ecommerce fulfilment providers in both Europe and North America, the solution enables small-to-medium-sized businesses and large retailers to enhance their online presence to support growing ecommerce demand. The solution collects order information from e-commerce websites, translates it into mobile scanning-driven pick-and-pack process within the warehouse, initiates the shipment to the customer, and synchronizes receiving and fulfillment information with the customer’s financial and shipment tracking systems.
“We’re pleased that the Descartes solution is helping SNOCKS to drive new online sales and elevate the customer experience through highly efficient ecommerce fulfillment,” said Dirk Haschke, VP and general manager, eCommerce at Descartes. “As online retailers face pressure to overcome logistical challenges to keep up with shifting consumer demands, excellence in fulfillment is instrumental to supporting dramatic business growth while fueling customer loyalty,” he added.