Logistics giant K+N enhances track and trace services for last mile deliveries

June 07, 2018: Logistics giant Kuehne + Nagel has entered into a strategic partnership with Zebraxx, a leading application service provider of logistics solutions to provide customers with more visibility for their last mile shipments.

Kuehne + Nagel customers have enjoyed the benefits of Zebraxx for several years; in 2017 almost 10 million transactions have been handled by the system.

The growing alliance between the companies will strengthen K+N’s capacity to offer additional methods for collecting and sharing delivery information, such as real-time vehicle location, photographic evidence of the state of consignments and delivery confirmation, IoT validation or electronic proof-of-delivery (ePOD) – independent from backbone systems and carriers used.

Customers will be further integrated in the data exchange; enhanced functionalities on mobile devices, like alerts or ePOD via social messengers, will improve the seamless interaction along the supply chain.

Working with KN Login, Kuehne + Nagel’s monitoring and visibility platform, customers will benefit from a standardised single source for all delivery information, which further enhances the customer proposition and supports wider geographic roll-out.

Gianfranco Sgro, member of the Managing Board of Kuehne + Nagel International AG, responsible for Contract Logistics: “We are seeing an increasing need for improved visibility solutions to service our customers. As our environment becomes more and more digital, customers are demanding greater flexibility and options in the solutions we can offer them and all at a lower cost.”

Bernd Heymanns, MD of Zebraxx: “We are in a long lasting working relationship with Kuehne + Nagel. This formalisation and commitment to partnership brings our companies closer and provides the platform for us to work on some exciting projects together, enhancing last mile shipment visibility for the customers worldwide.”