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Kenya Airways has replaced its operations and management systems with an India-based IT and business solution company, Cargo Flash Infotech's solution. Cargo Flash will provide its single, next-generation ‘nGen’ system that includes Cargo Reservations (RES) System, Cargo Revenue Accounting (CRA) System, Cargo Handling and Warehouse Management, ULD Management Solution, and Customer Portal. 

Kenya Airways’ manifold of operations and management systems were either having limited connectivity options or systems working in silos, in which information sharing is restricted due to systems’ limitations. Furthermore, the new and additional systems included as a part of this single ‘nGen’ system are mail booking and handling system, e-commerce (Door-to-Door) system, target planning system, in addition to complaint and claim management system.

“Not only will Cargo Flash’s next-generation systems automate documentation and other cargo management processes but will also streamline Kenya Airway’s operational requirements along with boosting their efficiency and increasing revenue,” added Gautam Mandal, Director – Products, Cargo Flash Infotech. “We are pleased to have joined hands with Kenya Airways and deliver such an integrated solution to tackle the crucial concerns of cargo operation and administration,” he further adds.

The web-based solutions is said to boost the airline’s scope to reap a seamless, error-free and spontaneous management, accumulating several processes under one roof.

Both Cargo Flash and Kenya Airways further see several big opportunities by coming together to discover the advanced-level experience with the new-age technology system in the cargo aviation industry.

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