India has growth and opportunities
Look at how Indian airports are responding to the challenges of global demand, writes Angela Gittens of Airports Council International.
India is set to become the third largest aviation market in the world in just three years. This is according to the latest Airports Council International (ACI) growth forecasts which also show that global demand for air services is set to double to an estimated 22 billion passengers per year by 2040.
This is the challenge facing airports in India – how should they work with airlines and other aviation partners to meet this demand and how can governments and regulators help to facilitate the accommodation of that growth so that the local, regional and national communities that airports serve can benefit from the social and economic benefits that aviation delivers.
Put simply, Indian governments and the aviation industry must continue to strive for greater efficiency and sustainability in the use of existing infrastructure – on the ground and in the air – and pursue sustainable development in building new infrastructure.
And, in doing this, Indian airports must continue to deliver what have been in many cases exemplary results in putting the needs of the passenger at the heart of their plans.
The scale of current and forecast demand air service in India clearly indicates a need for increasing levels of investment to maintain and enhance current capacity and to build more infrastructure.
The injection of private investment into what had historically been a public or government-operated sector has been successfully pursued in India, as it has in other countries. This has supported the growth of the national airport system and helps to deliver the benefits this growth will bring.
There is no ‘one size fits all' model for privatisation, however. The decision on whether privatisation would be a successful option for an airport or airport network needs to be guided by a set of principles and incentives that are suited to local conditions.
But, it is important to have a stable, predictable, consistent and proportionate economic regulatory regime and risk must be factored in when considering privatization.
The objective of governments to shift risk away from the taxpayer needs to be balanced with the private sector’s requirement to recover its costs and try to earn a reasonable return on their investment which factors in the associated risk.
Disproportionate efforts to restrict or micro-manage the airport business should be avoided, especially considering the strong competitive pressures that now shape the airport industry.
The needs of the passenger must be prioritised and factored into any plans. Delivering a high-quality customer experience has become the expectation and the hallmark of the major airports in India. India is home to a number of best-in-class airports in the world for customer experience.
Indeed, Delhi's Indira Gandhi International Airport achieved first place in the ACI Airport Service Quality awards for an airport serving over 40 million passengers a year in Asia-Pacific for 2017, tying with Mumbai's Chhatrapati Shivaji International Airport. Nine other Indian airports achieved recognition in other ASQ Award categories: Ahmedabad, Cochin, Kolkata, Pune, Bangalore, Chennai, Indore, Lucknow, and Hyderabad.
As India prepares to become the third largest aviation market in the world, airports, airlines, and other aviation partners must continue to work together to accommodate this accelerating growth. Governments must do their part by providing clear and reasonable oversight so that Indian airports can remain the global benchmark for customer experience.
Angela Gittens is Director General of Airports Council International (ACI) World based in Montreal; she spoke at the IATA Global Aviation Summit in New Delhi, India.
You may also like:-
Otávio joined LATAM Airlines Group in 2015, initially working in cargo planning and commercial areas but since 2019, he was LATAM Cargo Brazil’s Operations vice president.
The large amount of high dense engineering goods, destined for Europe & North America, that made the difference on weight.
The CMA CGM Group investment will result from the combination of a subscription to a capital increase for an amount of 50 million euros and the acquisition of shares.
IATA’s director general and CEO Alexandre de Juniac said that when the AGM was postponed from June to November, they hoped that government restrictions on travel would be eased but that is now unlikely.
The addition of the five points will expand the Emirates' global network to 92 destinations, as the airline gradually resumes its operations while prioritising the safety of its customers, crew and the communities it serves around the world.
Edmonton International Airport (EIA) has partnered with GLC Medical, a subsidiary of Graphene Leaders Canada (GLC), to host clinical trials of a new technology for Covid-19 testing that can produce results in seconds.
While Astral Aviation will be a new Full Member, Bombelli Airport Equipment will come on board as an Associate Partner.
Continuing its technological investments, the software reduces the error rate at its business processes as well as the costs while improving the employee productivity among other aspects
SEOSAT-Ingenio is the first Spanish satellite with optical technology, developed primarily by the Spanish space industry led by Airbus in Spain as the prime contractor.
Weekly direct flights will depart from Shanghai (PVG) every Monday and from Amsterdam (AMS) each Sunday to service for a post-COVID resurgence in demand during what is traditionally a fourth quarter peak season.
Amsterdam Airport Schiphol’s Pharma Cargo Community is collaborating to ensure the temperature-controlled supply chain is ready for the safe and efficient transportation of Covid-19 vaccines.
Through this partnership, Matternet will conduct a joint research project with JAL in Japan, as the company continues to expand its commercial business globally.