FedEx Express offer convenient delivery options for customers in Asia Pacific
January 24, 2018: World's largest express transportation company%u2014FedEx Express and its subsidiary FedEx Corp recently launched FedEx Delivery Manager in Asia Pacific.
According to reports, the new interactive e-commerce delivery solution will allow retailers to provide extra flexibility to its residential customers by allowing them to customise the schedule and location of their deliveries at no extra cost. FedEx Delivery Manager is available across 41 markets, globally.
Recipients in these 41 markets expecting inbound deliveries to their residence will receive a notification by SMS or email from FedEx upon shipment pickup. Customers can choose to change the delivery instructions in a few simple steps through a secured Website. It also allows FedEx to minimise delivery attempts to recipients who may not be at home to receive deliveries.
'The last-mile delivery capability is crucial to e-commerce as consumers today view convenience as a necessity, and not a luxury,' said Karen Reddington, president of FedEx Express Asia Pacific.
'The flexible delivery options provided by FedEx Delivery Manager will offer end-consumers the peace of mind and enhance their overall online shopping experience. It's crucial to businesses, especially SMEs, as it is expected to help them meet customers' expectations, and stay ahead of the competition,' said Reddington.
The importance of an efficient and flexible shipping process to small and medium-size enterprises (SMEs) that sell products online was confirmed by a recent FedEx-commissioned research study.
About 79 percent of Asia Pacific SMEs generate revenue through e-commerce and 32 percent have seen their e-commerce grow over the last 12 months.Among the businesses seeing e-commerce growth, 46 percent say they require more flexible shipping options.