DHL Supply Chain strengthens management team in Asia

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DHL Supply Chain announces two new members on board in the Asia Pacific team. Noel Singgih is the new Chief Information Officer (CIO) and Michael Lai is Chief Operating Officer (COO). Both Singgih and Lai are industry veterans who have proven track records in their respective areas of expertise.

They take over from Steve Walker, who has recently been appointed Chief Executive Officer for the division's regional cluster which includes Thailand, Vietnam, Cambodia and Myanmar. Walker, Singgih and Lai are part of the regional management board.

"DHL Supply Chain has a strong pool of talent in Asia that makes it easy to identify from within the right fits for these roles. Noel has been with us for more than ten years now and his capabilities are evident from the digital projects that he has helped to spearhead in the region, commented Ryan. "I'm equally convinced that Michael's experience in optimizing operations in different international markets, including Greater China, makes him the perfect choice to further enhance our standardization processes, and to derive and drive best practices."

Prior to this appointment, Noel Singgih was most recently CIO for Global Service Logistics, E-commerce and Warehousing in DHL Supply Chain. During his tenure, he contributed decisively to the global IT strategy for e-commerce and spearheaded several digital warehouse IT solutions for key customers in the region.

"The pandemic has demonstrated that it's critical to keep a keen eye on the horizon ahead, and accelerate digital transformation to future-proof our customers' supply chains. I'm honored to be given this opportunity to bring direct impact and influence on deploying the very best digital solutions and innovations for our customers," added Singgih.

Lai has spent 18 years with DHL where he held senior management roles based out of Taiwan, South China, Macau, Hong Kong and Germany. In 2011, he relocated to Bonn, Germany to work on developing the Deutsche Post DHL Group's global strategy where he earned his chops in managing merger and acquisition projects for the supply chain division.

Lai said, "I'm incredibly honored and excited about this regional role and look forward to meet with our teams to better understand our operations across the multi-cultural cities in Asia to see where I can add value to existing processes and best practices. When it comes to the pursuit of operational excellence, I'm convinced that our laser focus on delivering customer satisfaction will help lead the way in continuous improvement."


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