Delta changes travel waiver policies; extends flight credits

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Delta announced that, amid the ongoing challenges of the coronavirus pandemic, it will evaluate its travel waiver policies and continue to make it easier for customers to cancel, change or rebook travel. Whether customers have been affected by recent schedule adjustments or want additional reassurance about upcoming travel, Delta states that it is now extending the ability to plan, re-book and travel with the airline for up to two years – giving its customers some extra breathing room.

Tickets normally expire one year after purchase, but Delta is providing waived change fees and greater flexibility to travel through May 31, 2022, for customers who: have upcoming travel already booked in April or May 2020 as of April 3, 2020; and Have existing eCredits or canceled travel from flights in March, April or May 2020.

Meanwhile, new tickets purchased between March 1 and May 31, 2020, can be changed without a change fee for up to a year from the date of purchase.

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