CHAMP Cargosystems, Qatar Airways Cargo sign agreement to enhance online bookings
CHAMP Cargosystems’ TRAXON cargoHUB community and Qatar Airways Cargo have signed a partnership agreement to enhance the carrier’s online bookings, offering a seamless experience to its customers through direct digital messaging.
TRAXON cargoHUB is a platform featuring one of the largest air cargo communities, with electronic access to over 100 airlines and 3,000 forwarders, operating from 9,000 branches worldwide. The platform will enable Qatar Airways Cargo to optimize the digitalization of their communication technologies. This partnership will improve the carrier’s data quality and flow, regardless of system or data format, thereby resulting in higher productivity, efficiency and lower costs.
The carrier will also be included in TRAXON Premium Tracking, CHAMP’s end-to-end shipment tracking service. It leverages existing information flows to provide status updates based on the air waybill (AWB) numbers requested. TRAXON Premium Tracking works regardless of whether you are the issuer or recipient of the air waybill. Therefore, it can also be used by shippers and import forwarders.
Qatar Airways Cargo has also joined FREIGHT.AERO, CHAMP’s multicarrier booking portal, which is connected to more than 50 airlines and empowers forwarders to do business online with multiple airlines through a single platform. Its unique strength lies in its direct connectivity through APIs and TRAXON cargoHUB to communicate seamless bookings via a simple online marketplace.
“Qatar Airways Cargo has an extensive global network,” said Guillaume Halleux, chief officer cargo at Qatar Airways. He added,“To provide seamless online bookings to our customers in this age of digitalization, we require state-of-the-art solutions and CHAMP’s TRAXON cargoHUB community is the right tool for this purpose. We look forward to making it an integral part of our digital connectivity process.”
“Cargo is going through an evolution of the digital communication,” says Laurent Jossa, head of sales – distribution services at CHAMP Cargosystems. He added, “TRAXON cargoHUB connects all links in the supply chain and is a trusted partner to guide the cargo community through this change. We are honored that one of the world’s largest cargo carriers is now a part of our community.”
Qatar Airways Cargo and CHAMP Cargosystems are both IATA Strategic Partners. Both companies pursue digitalisation projects with the wider air cargo industry, which include various digital transaction initiatives in support of industry-wide adoption of e-freight processes.