OMODA & JAECOO, Maersk team up for after-sales services in UAE
Customers can get supply of spare parts required for OMODA & JAECOO vehicles through Maersk’s warehousing solution.
OMODA & JAECOO, an innovative automotive brand pioneering the future of mobility, has announced a partnership with Maersk to establish a warehousing & distribution solution for spare parts, finished vehicles and pre-delivery inspection (PDI) across the UAE.
Maersk’s warehousing & distribution capabilities will ensure maintaining 98 percent spare parts availability and facilitating rapid delivery within 24 to 48 hours across the UAE, says an official release from Maersk. "This partnership strengthens OMODA & JAECOO’s commitment to delivering an unparalleled customer ownership experience. The solution is designed to ensure the availability of essential spare parts for all OMODA & JAECOO models, including the flagship OMODA C5 and JAECOO J8."
As part of its services, Maersk will handle the inbound clearance of finished vehicles and spare parts from Jebel Ali Port and transport them to the facility, the release added. "Maersk’s advanced warehousing operations will leverage the warehousing management system (WMS) to efficiently manage spare parts and vehicle inventory. Additionally, Maersk will facilitate last-mile distribution, delivering vehicles and spare parts to key locations across the UAE, including Sharjah, Dubai, Abu Dhabi, Al Ain, and Ras Al Khaimah.
Shawn Xu, CEO, OMODA & JAECOO Automobile says: "Our partnership with Maersk is a crucial step in establishing a strong and efficient supply chain in the UAE. This collaboration will ensure that our customers receive the highest level of service and support, from the moment they purchase a vehicle to ongoing maintenance and spare parts needs. This reinforces OMODA & JAECOO’s commitment to delivering not just pathbreaking innovative vehicles, but also a seamless ownership experience."
Lisa Park, Area Managing Director, UAE, Qatar and Oman, Maersk adds: "We are committed to providing top-notch customer experience through reliable supply chains. We understand the importance of accurate inventory management, ensuring that the right parts are available at the right time. Therefore, our partnership with OMODA & JAECOO represents a transformative approach to after-sales service, where technology and our thorough experience in warehousing & distribution meet precision. By establishing this solution, we're setting a new benchmark for supply chain efficiency, ensuring that every OMODA & JAECOO customer experiences swift and superior support across the UAE."
OMODA & JAECOO was introduced to the international markets as a marque of Chery, the fifth largest automobile manufacturer group in China and the largest Chinese automobile exporter since 2003,the release added.