Radhesh Menon of IBS Software on what’s next for digital air cargo

In this edition of Conversations, recorded at the TIACA Air Cargo Forum in Abu Dhabi, we sit down with Radhesh Menon, VP and Head of Cargo & Logistics at IBS Software. As airlines accelerate their shift toward digital operations, IBS is enabling this transformation through embedded AI, automation-led workflows, and a cloud-powered platform. Menon shares insights on the evolving digital maturity of airlines, the real business value of AI, and the company’s strategic priorities as it looks ahead to 2026. In a discussion led by Parijat Sourabh, this discussion explores how technology is reshaping the global air cargo ecosystem.