Singapore Airlines Cargo chooses cargo.one as global innovation partner
Singapore Airlines Cargo's collaboration with cargo.one is another step forward in utilising digital innovation to provide the greatest digital experience for its cargo clients.
Singapore Airlines Cargo and cargo.one launched a worldwide collaboration today to deliver the airline's internationally renowned, high-quality cargo services to the real-time digital booking platform. Singapore Airlines Cargo joins the online sales channel of choice and receives access to cargo.one's worldwide user base of freight forwarders by collaborating with cargo.one.
Singapore Airlines Cargo's collaboration with cargo.one is another step forward in utilising digital innovation to provide the greatest digital experience for its cargo clients. Freight forwarders can use cargo with only a few clicks. In one spot, one can browse, book, amend, and track Singapore Airlines Cargo bookings in real time, as well as easily interact with colleagues on bookings.
Chin Yau Seng, Senior Vice President Cargo, Singapore Airlines, comments, "At Singapore Airlines, we are committed to the continued digitalization of all areas of our business. Through our partnership with cargo.one, we have the ability to offer our customers an enhanced online booking experience with greater speed, flexibility, and convenience. This is one of many steps that we are taking to provide a more seamless experience for our cargo customers".
The airline chose cargo.one as a partner because of its technological strength, established track record in providing exceptional digital booking experiences, and experienced collaborative approach to maximising airline agility and value from digital distribution.
"We are proud to partner with Singapore Airlines Cargo globally and bring its excellent cargo services to cargo.one users. Both companies share a strong motivation to continually raise standards and efficiencies in all aspects of cargo booking", says Moritz Claussen, Founder and Co-CEO of cargo.one. "Among many aspects, Singapore Airlines Cargo brings to the table invaluable Asia market insights", he adds.
Singapore Airlines Cargo and cargo.one are working together to combine expertise and tailor cargo.one's technology to the airline's exact needs. As part of its data-driven decision-making, the airline can now leverage the real time data feeds and market insights and benchmarks from cargo.one360 - cargo.one's data and analytics solution. The facility greatly helps airlines to understand customer choice data and improve revenue management and pricing.
Fabrice Godeau has recently been named Vice President Airlines, Asia Pacific at cargo.one. He has 25 years of expertise in the region and has worked extensively with airlines and airports to improve performance via successful technological changes.
Fabrice Godeau comments, "I am thrilled to come onboard cargo.one to help supercharge the future of air cargo and particularly in the Asia Pacific region. With an expert team dedicated to driving airline digital sales growth, we will be supporting Singapore Airlines Cargo and other airlines in the region - creating a new stream of revenues and enhancing service delivery through digital distribution."
In the first phase, from July 2022 freight forwarders will have access to Singapore Airlines Cargo's capacity using the cargo.one marketplace. The partnership provides cargo.one users with additional access to sought-after Asian destinations such as Singapore, Bangkok, Shanghai, and Manila.