dnata digitises operations in Iraq, to take process global

"OneCargo automates key business and operational functions, including safety and quality monitoring, reporting and ULD management with an integrated, cloud-based platform," according to an official statement.

"AI-driven tools and analytics provide enhanced visibility on sales and business performance, allowing customers to match real-time demand with available capacity for maximum profitability. In addition, OneCargo eliminates all redundancies and manual check sheets, substantially improving operational efficiency."

Having launched the system in Iraq, dnata plans to gradually implement OneCargo at additional stations including airports in Pakistan, Switzerland, UAE, USA and Zanzibar (Tanzania). By 2023, OneCargo is likely to have a user base of over 2,000 staff members across 10 stations in six countries, interfacing seamlessly with a host of other system applications within the IT landscape of the business.

"The implementation of OneCargo in Erbil is a major milestone which paves the way for the global launch of this advanced digital solution," says David Barker, Divisional Senior Vice President for Airport Operations, dnata. "In addition to improving operational and commercial performance, OneCargo will help us drive synergies across our international network and ultimately offer more value to our customers."

dnata is planning to invest over €200 million in its operations in Amsterdam (The Netherlands) and operate one of the world's largest and most advanced cargo facilities at Schiphol Airport.

In addition, dnata will open the second phase of the dnata City East project at London Heathrow (UK).