Josh Lane named director of London operations at IAG Cargo

 IAG Cargo, the cargo division of International Airlines Group, has announced the appointment of Josh Lane as Director of London Operations, reinforcing the strategic importance of London Heathrow in the group’s global logistics network. The move signals IAG Cargo’s continued drive for operational excellence and customer-centric service.

Josh Lane brings extensive experience in operational leadership, having most recently served as Head of Warehouse at IAG Cargo. During his tenure, Lane played a pivotal role in the successful launch and management of New Premia, IAG Cargo’s advanced cargo handling facility at Heathrow, which opened in 2023. Built specifically to cater to high-priority and sensitive shipments—particularly pharmaceuticals—New Premia has become a cornerstone of IAG Cargo’s premium logistics offerings, known for its increased speed, capacity, and reliability.

In his new role, Lane will take charge of all end-to-end cargo operations at Heathrow, overseeing everything from process efficiency to the integration of new technologies, including artificial intelligence for enhanced, data-driven decision-making. His focus will also include driving service improvements and operational resilience to ensure the hub continues to meet rising customer expectations.

Adam Carson, Chief Operating Officer at IAG Cargo, emphasized Lane’s influential role: “Josh’s leadership and input have already had a major impact on our London operation. This role allows us to further build on that momentum and ensure we have the structure, systems, and support in place to drive performance, efficiency, and customer satisfaction.”

Lane commented on his appointment: “This is a significant time for the business, with a clear focus on delivering for our customers and driving greater efficiency across our operations. With ongoing investment in both physical infrastructure and digital capability, we’re building a business our customers can trust to deliver every time.”

IAG Cargo’s network spans six continents, connecting global markets through key hubs in London, Madrid, and Dublin.