Virgin Atlantic Cargo partners with CargoAi to enhance eBooking

Virgin Atlantic Cargo has formed a strategic partnership with CargoAi, a leading digital platform in the airfreight industry. This collaboration represents a major advancement in Virgin Atlantic Cargo’s commitment to delivering innovative, customer-centric digital solutions and improving the booking experience for its global freight forwarding community.

Through this integration, freight forwarders can now seamlessly access Virgin Atlantic Cargo’s worldwide capacity across key markets, including AE, AT, BE, DE, FR, GB, US, IE, IN, NL, and ZA, directly via CargoAi’s digital platform. The launch phase includes General Cargo services supporting shipments of up to 5,000 kg, with Pharma and Fresh products to follow in the near future, expanding the digital offering even further.

“As we continue to expand our digital capabilities, partnering with CargoAi gives our customers even greater choice in how they access and book our services. The logistics landscape is evolving rapidly, and it’s important that we deliver flexible, intuitive solutions that meet customer needs today and into the future. Through this partnership, Virgin Atlantic Cargo enhances its digital network and marketplace presence, while customers gain the benefits of broader connectivity and faster, more intuitive access to capacity worldwide and CargoAi’s airline portfolio. Alongside this partnership, we’ve also strengthened our Contact Centre resources to further improve response times, ensuring booking with Virgin Atlantic Cargo is as seamless and efficient as possible,” says Nick Diesel, Managing Director, Cargo, Virgin Atlantic Cargo.

Now instantly accessible to over 23,000 freight forwarders worldwide, this integration offers real-time rates, bookable capacity, and a fully streamlined eBooking experience, available through CargoMART, CargoAi’s digital marketplace, or via direct integration with leading Transport Management Systems (TMS).

This collaboration supports Virgin Atlantic Cargo’s digital transformation strategy and reinforces its commitment to delivering best-in-class service through innovation, transparency, and customer-centric solutions.

“Virgin Atlantic Cargo’s integration on CargoAi is another strong milestone in our mission to connect airlines and forwarders through seamless digital solutions. Virgin’s reputation for service excellence combined with our API-driven technology will deliver a frictionless, modern, and customer-centric booking experience that sets a new standard in the industry,” says Matthieu Petot, CEO, CargoAi.