WFS picks Fiix to optimise equipment performance across Europe

Worldwide Flight Services (WFS), the world’s largest air cargo logistics provider, is now using the computerised maintenance management system (CMMS) from Fiix to optimise the performance, reliability, and sustainability of its cargo handling, equipment, and facility assets.

WFS piloted the CMMS solution, supported by the Fiix multilingual implementation team, at its airport operations in Paris, Madrid and London, and now plans to roll it out at other stations across Europe, says a release from WFS.

"Using CMMS, WFS is transitioning from reactive maintenance to preventive and predictive maintenance. Trials have confirmed the system’s ability to reduce equipment downtime, improve productivity, and reduce maintenance costs. In the U.K. alone, equipment breakdowns and maintenance call-outs were reduced from 60 in May of last year before the trial started to 12 in October."

Sebastien Burnier, Head of Operations & Transformation, WFS says: “WFS has a significant and diverse range of cargo handling equipment and facility assets which enables us to meet our customer service goals and helps to ensure safety and security across our cargo operating environment. This not only means having the right equipment in the right place at the right time, it also requires every piece of equipment to be operating efficiently to perform the tasks required. Using the Fiix CMMS system gives us full visibility of our equipment via a clear and precise dashboard. It will help us to maintain the highest levels of service, improve productivity, and reduce the downtime and cost pressures of failed or under-performing equipment."

Chris Lee, Project Lead, Fiix, adds: “When CMMS implementations span multiple countries and languages, it’s critical to have a highly engaged project champion and collaborative project team to stay on track. The WFS team globally have risen to the occasion and are now set up for future success.”