Ethiopian Cargo and Logistics Services launches online air cargo booking platform
Ethiopian Cargo & Logistics Services is rolling out the online booking facility subsequent to its introduction of the mobile application to heighten its customer experience
Leading African network operator Ethiopian Cargo & Logistics Services has recently launched a new feature that enables customers to make online reservations for their cargo. The platform enables customers to check flight schedules, space availability, loadability of freight and make real-time booking of their shipment in a convenient way on cargobooking.ethiopianairlines.com.
Incidentally, Ethiopian Cargo & Logistics Services is rolling out the online booking facility subsequent to its introduction of the mobile application to heighten its customer experience. The mobile application which is available for Android and IOS platforms brings convenience to customers with a real-time update through a range of self-service features. On the mobile application, customers can check the flight schedule, submit inquiries, receive notifications when the shipment is ready, book charter flights, and track shipments.
Speaking on the development, Ethiopian Airlines Group CEO Tewolde GebreMariam said "We are pleased to offer our customers with convenience in their experience of air cargo booking. We are committed to start walking the long walk of taking out paper from the entire air cargo process by digitalizing the logistics value chain. Taking out paper from the logistics value chain is not only a convenient and hassle-free service for customers but also it delivers more efficient operational excellence and achieves long-term sustainability goals. Our online booking platform will be crucial in empowering direct cargo customers and forwarders with reliable access to our cargo capacity inventory. Besides, our cargo division has proved to the world that it is a genuine partner in times of dire need by delivering lifesaving PPE's (Personal Protective Equipment) and hundreds of millions of various vaccines to all major continents of the world."
One of the African continent's leading carriers operating a Pan-African passenger and cargo network, Ethiopian provides its customers with fully automated cargo service using the latest technologies for data, information, and market intelligence with 100% e-AWB from its main hub in Addis Ababa. Ethiopian Airlines has transformed its cargo operations and provides fully automated cargo service with one of the latest Cargo IT systems by way of its adoption of the latest aviation systems and technologies.