American Airlines Cargo enhances ExpediteTC for pharma logistics

American Airlines Cargo has introduced major upgrades to its ExpediteTC service, a specialised cold-chain solution tailored for the secure and reliable transport of temperature-sensitive pharmaceuticals, biologics, and other life sciences shipments, addressing the rising global demand in this sector, according to an official release from American Airlines Cargo.

This month, American Airlines Cargo expanded the capabilities of its ExpediteTC control tower by adding 24/7 live tracking and monitoring for shipments moved in active temperature-controlled units. The upgrade provides continuous oversight for the most sensitive cargo, enabling proactive intervention during irregular operations or disruptions to keep deliveries on schedule and in ideal condition. In addition, both new and existing team members are undergoing enhanced ExpediteTC training to ensure customers receive the highest level of expertise and service.

On July 1, 2025, American Airlines Cargo also introduced online booking for ExpediteTC passive shipments cooled by dry ice or gel packs through aacargo.com. This enhancement offers customers an improved customer experience through self-service and reflects the continued commitment to digital innovation.

“Our customers trust us with shipments that change lives,” says Greg Schwendinger, President of American Airlines Cargo. “ExpediteTC reflects our commitment to delivering these vital products with precision and care. We’ve invested in infrastructure, technology, and partnerships to ensure the highest standards of cold-chain logistics.”

The American Airlines Cargo flagship life sciences-handling facility at Philadelphia International Airport (PHL) stands out as a premier asset within its network. Purpose-built and CEIV certified, the 25,000-square-foot facility is equipped with a range of specialised temperature-controlled environments, including controlled room temperature space maintained between +15°C and +25°C, refrigerated space between +2°C and +8°C, and deep-frozen space from -10°C to -20°C. The facility also features an Active Container Management (ACM) area with charging stations capable of supporting over 30 RKNs, advanced monitoring technology validated to an accuracy of 0.25°C, and full backup power generation to ensure uninterrupted operations.

Beyond PHL, American Airlines Cargo extends its robust temperature-controlled capabilities to several other CEIV-certified hubs, including Miami International Airport (MIA), Luis Muñoz Marín International Airport (SJU), Dallas Fort Worth International Airport (DFW), and John F. Kennedy International Airport (JFK), reinforcing its commitment to safe and reliable life sciences transportation across its network. Teams across the globe are trained to handle life sciences shipments, with particular emphasis given to the robust support system American Airlines Cargo has established in key shipping corridors, spanning 30 strategically located CEIV- or GDP-certified stations throughout the network.

“Our goal is to be the most trusted airline in life sciences transportation,” says Eric Mathieu, Head of American Airlines Cargo Customer Experience. “ExpediteTC is built on collaboration, innovation, and a relentless focus on quality. We’re proud to offer solutions that meet the highest industry standards and exceed customer expectations.”

Whether transporting vaccines, gene therapies, or critical biologics, American Airlines Cargo ensures that every shipment arrives on time, at the right temperature. With a global network spanning more than 150 cities in 46 countries, the airline offers both active and passive temperature-controlled solutions, supported by CEIV- and GDP-certified facilities and a dedicated team of sales and operations champions, the release added.