Swiss WorldCargo restructures organisational setup
April 05, 2017: Swiss WorldCargo rolls out a new organisational structure to further develop its brand presence and to meet the challenges of the global logistics industry.
To keep pace with the modern challenges of global logistics and to align with the rapid transformation taking place across the supply chain, Swiss WorldCargo, the airfreight division of Swiss International Air Lines (SWISS), announces a restructuring of its organisational setup to further enhance its brand promise to its global customers.
The new structure, in place since the beginning of 2017, was designed to enable Swiss WorldCargo to offer new business solutions on today’s logistics challenges, and to further strengthen the company’s position as a service and quality leader. The new structure is based on three pillars, Business Development & Customer Experience, Area & Contribution Management, and Quality & Services.
Ashwin Bhat, head of Cargo, Swiss International Air Lines, said, “The new organisational structure of Swiss WorldCargo is designed to make it more agile and to put our customers in the centre of all our activities. It is our purpose to enable our organisation to provide the right solutions and services to new logistic needs.”
“In a people business like air cargo, it is extremely important that these services are supported by a well-structured organisation and delivered by skilled professionals who can play to their individual strengths bringing diverse and varied experience.”
The Cargo Business Development & Customer Experience is headed by Andrés L. Perez. Andrés’ mission is to create strategy and capabilities within Swiss WorldCargo to understand market demands to improve our products and services for our customers. Andrés will lead his team to bring Swiss WorldCargo a step closer to customers and further enhance its focus on customer service engagement and creating stakeholder value.
Alexander Arafa took on his new role as Head of Cargo Area & Contribution Management in 2016. Alexander is in charge of Swiss WorldCargo’s regional organisation and contribution management, improving decision making speed and cooperation between the head office and outstations to enable quick responses to customer requests. Accelerating time to market is the goal of Alexander and his team.
Christian Wyss, the new Head of Cargo Quality & Services, ensures that the transportation chain works seamlessly with fulfilling our promise to our customers. Christian’s team will ensure operational excellence with increased process efficiency and simplification at Swiss WorldCargo while fully complying with industry and regulatory standards.
All three departments are supported by the central functions of Training & Continuous Improvement, Marketing & Communications, and Procurement & Supplier Management.
You may also like:-
The airline continues to gradually and safely restore its network, delivering on its health and safety promise as it responds to growth in passenger demand across the globe.
All of them are certified by the IATA CEIV Pharma or by the British MHRA, making them benchmark operations in the Swissport network.
The airline’s variety of fuel-efficient efficient aircraft and strategic network management has enabled it to quickly resume flights and expand services in line with passenger demand.
As Boeing's first chief sustainability officer, Raymond will be responsible for further advancing Boeing's approach to sustainability that is focused on environmental, social and governance priorities, stakeholder-oriented reporting and company performance.
Eastern Airlines has roped in Mike Duggan as director of International Cargo Business Development. Duggan will also be responsible to lead and support the carrier’s move into freighter operations.
Amid over 18 per cent and 19 per cent drop in the overall market tonnage and FTK (freight tonne-kilometres), respectively, the Group managed to hold on to 5 per cent and 10 per cent decrease.
The announcement on September 16 was welcomed by the country’s beleaguered airline sector, which has been lobbying for months for the reopening of international travel.
From a more efficient baggage-handling system that accommodates luggage of all sizes and shapes so skis don’t need to be dropped off at a special coun
The company has been well established for many years in both countries through network partnerships and decided to open its own offices in each location to offer customers a full spectrum of multi-modal services.
FAA approval officially enables reciprocal EASA (European Aviation Safety Agency) approval, which is anticipated in the very near future.
The global rollout of CargoWise across a. hartrodt operations in Asia, South and North America, Oceania and Europe, will be a staged process with completion by March 2023.
The hospital which included generators, tents, HEPA filters and medical equipment, can facilitate up to 200 people to receive potential lifesaving treatment.
Glyn Hughes, current global head of cargo at International Air Transport Association (IATA), leaves the airline industry organisation amidst the Covid-19 pandemic.