Swiss Air Lines, Swissport ink 5-year contract for load control services

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Sep 13, 2019: Following a rigorous selection process with the participation of Centralized Load Control (CLC) providers from around the world, Swiss International Air Lines has awarded a five-year contract to ground handling firm Swissport.

Based on the contract renewed until the end of 2024, Swissport’s CLC unit will perform load control services for all continental flights of the airline.

The yearly service volume is expected to increase from 12,000 load-sheets today to some 21,000 in future. Hence, it will provide Swiss with some 21,000 load-sheets yearly across 47 airports. 

Load control specialists create load sheets for every flight. These load sheets are based on complex calculations, considering weight, weather conditions, runway specifications and aircraft performance, among other aspects. They provide instructions for the loading of a flight’s cargo and the seating of its passengers.

The correct weight distribution is to ensure that the pilots can maintain a correct pitch (angle) of the aircraft for a safe and fuel-efficient flight.

Swissport has been providing Swiss with load control services for a limited number of European destinations since 2013.

Luzius Wirth, executive vice president Europe, Middle East & Africa said: "Thanks to the recent opening of our second CLC center in Nairobi and our growing team of highly qualified specialists, working from Zurich, Casablanca and Nairobi, we have excellent prospects for a further expansion of these services.”

The airline’s hub operation in Zurich, Switzerland, as well as all of Swiss’ flights departing from Geneva, Switzerland, will be serviced by more than one hundred Swissport specialists based in Zurich. In addition, the company currently employs roughly three dozen load control specialists at two dedicated CLC offices in Casablanca, Morocco, and in Nairobi, Kenya.

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