SITA technology transforms Egypt Hurghada Airport

FEB 17, 2015: Hurghada International Airport is transforming the passenger experience at its new terminal with airport solutions from air transport IT specialist, SITA. The airport is using SITA’s passenger processing platform, baggage management and airport operations systems to enhance the passenger experience with new self-service options, the latest baggage management solutions and shorter queues.

The new solutions are also helping the airport improve operational efficiency by integrating airport systems and providing a single control point for airport operations.

Dr. Eng. Mahmoud Esmat, Chairman of Egyptian Holding Company for Airports and Air Navigation, said: “SITA was able to provide us with a complete solution that corresponded exactly to our needs. We have worked with SITA for many years, and we appreciate their strong presence and support team in Egypt.”

Eng. Ismail Aboulez, Chairman and CEO of the Aviation Information Technology Company (AVIT), the organization that manages the airport, said: “We have made major renovations at Hurghada Airport to better serve the growing number of leisure passengers in the region as Egypt’s tourism sector continues to recover. SITA’s airport solutions incorporate the industry’s most advanced technology and align with industry trends, such as self-service. So we’re creating a more enjoyable passenger experience, while at the same time cutting costs and improving operational efficiency.”

SITA has implemented a full range of industry-leading airport solutions in Hurghada. SITA’s AirportConnect Open passenger processing platform provides the airport with more than 135 common-use workstations and 10 common-use AirportConnect Kiosk self-service kiosks for check-in. With the new platform, all airlines using the airport can access their respective IT applications in real-time on shared equipment. They can also use any airport desk, gate or self-service kiosk for passenger check-in and boarding for maximum flexibility and convenience.

Hani El-Assaad, SITA President, Middle East, India & Africa said: “SITA has partnered with Egypt’s Aviation Information Technology Company for more than a decade, helping to facilitate its strategic growth plans with innovative technology. We worked very closely together on this project to design and deliver an in-house turnkey solution aligned with the airport’s specific needs.”