New UPS Indianapolis regional super hub opens


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June 28, 2019: Atlanta-based logistics giant UPS officially opened its Plainfield, Indiana package sortation and distribution center.

The Indianapolis-area facility initially started processing packages in 2017 during the busy holiday season while construction of the new “super hub” was still underway. Now the hub is operating at full capacity.

The new 893,000 square foot Indianapolis area regional hub has a significantly higher package processing capacity than most other package operations facilities, increasing the speed and flexibility of packages moving through UPS’s global smart logistics network.

UPS said through a statement that it targets biotechnology, life sciences and health care sectors, with the opening of this new super hub.

It adds that the businesses will benefit from enhanced delivery speed, accuracy and service reliability from the new regional super hub’s data-driven package scanning and sortation equipment. 

As demands grow for more patient control and convenience, it will be increasingly important for care providers and logisticians to have supply chains that deliver critical pharmaceuticals, devices and supplies to medical facilities and patients when and where they need them.

“Our business is growing in Indiana and the surrounding states. The new regional super hub in Plainfield sorts packages faster and more accurately by bringing together highly-automated operations, advanced technology, and dedicated employees. Our customers can have confidence that they will continue to receive the reliability and performance that they have come to expect from UPS,” said Joe Boyle, president of UPS’s Ohio Valley District which includes Indiana, Kentucky and southern Ohio.

The advanced operations technology integrated into in the new regional super hub also helps power the UPS Ground on Saturday delivery and pickup services that included the Indianapolis area as an early market for its launch and rollout in 2017. Additionally, Indiana was one of UPS’s first Midwest locations for the expansion of natural gas fueling for its tractor trailers, which began in 2013.

Similar facilities have been opening in Atlanta, Ga.; Dallas/Ft. Worth, Texas; Phoenix, Ariz.; and Salt Lake City, Utah as part of a multi-year strategic capital investment plan that also includes acquisition of new aircraft and ground fleet vehicles. This year, the company is adding more than 350,000 pieces per hour of additional sortation capacity in the United States before the 2019 holiday season.