New DHL service centre in Memphis to cater shipment growth

Jan 19, 2016: DHL, the world’s leading international express services provider, moved into a new service centre in Memphis that will serve the tri-state area of Arkansas, Mississippi and Tennessee. Located at 3560 Air Centre Cove in Memphis, the facility will provide enhanced services to customers since it’s situated closer to the airport and can take advantage of process efficiencies from a larger building footprint.

The state-of-the-art facility will handle a variety of shipments, including international small parcels as well as palletized and container freight. It features a large customer counter, expanded parking lot, and several dozen pick-up and delivery vehicles fueled by clean, safe and economical propane autogas.

“Memphis is a top metro area for exports, and as a leading international shipping provider, we are keeping pace with the tremendous growth from the area’s global businesses,” said John Fox, DHL Area general manager, Southeast US. “This new facility will not only support customer shipment growth, but will also allow for earlier delivery times and later drop-off times for international importers and exporters.”

The $2.5 million investment was driven by the company’s current and forecasted shipment growth from local businesses trading internationally as well as e-commerce shipping.

DHL moved from an 11,000-square foot facility to the new 30,000-square foot facility, which can process more than 2,500 shipments per hour. It is located adjacent to the Memphis International Airport, and operates as the local centre for pick-up, delivery and sorting operations of international shipments.