Matthias Riveiro assumes responsibility for Lufthansa’s ‘Inter-Branch business

Frankfurt, September 9, 2014 (STAT):-Matthias Riveiro has assumed his new role as an active partner of Lufthansa Consulting GmbH, effective 1 September 2014. An experienced manager with a strong international focus, he will be responsible for the company’s “Inter-Branch” business, providing services not only to airlines but also to customers outside the aviation sector. Besides marketing the existing expertise of Lufthansa Consulting, his main task will be to develop new, innovative consulting services in four areas: CRM & Customer Management, Procurement & Sourcing, Digitalization and Lean & Agile.

“Lufthansa Consulting is well renowned in the global aviation environment as a provider of consulting and implementation services. We support airports and airlines, including the Lufthansa Group, in all aspects of business management. Many of the areas of expertise in which we have a strong track record and in which Lufthansa excels can be transferred to other sectors. We aim to profit from that and accelerate our growth. In Matthias Riveiro we have found a deeply knowledgeable and insightful consultant with whom we can pursue this path, and in so doing complement our industry focus,” said Dr. Andreas Jahnke, Managing Director and Partner of Lufthansa Consulting.

“Today, more than ever before, we need strategies and consulting concepts that are built on profound expertise and lead to proven implementation in companies,” commented Matthias Riveiro, after taking up his new position as a Partner at Lufthansa Consulting. “Many areas of activity, such as customer management across the full range of customer touch points, are now gathering real momentum. Over the next few years, companies can expect to face even more exciting challenges as a result of changing demands, new technologies and the increasing integration of traditional offline and digital channels.”