Lufthansa introduces real-time tracking with ‘livesensor'

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May 09, 2017: As part of improving the services, Lufthansa Cargo has added an optional monitoring service, liveSensor. The new application allows the customers to keep an eye on their shipments over the course of the entire transport route, in real time.

Using liveSensor, the customer can not only determine the area and point of shipment but also check on the carriage conditions agreed are complied with or not. The tracking device can detect factors such as temperature, humidity, and pressure. It records data such as alignment and vibration etc. Besides this, light sensors determine whether and when a shipment has been opened, which also serves as protection against theft.

This is application is launched for those customers transports highly sensitive or valuable goods. With liveSensor, the high quality of Lufthansa Cargo transport services can now be traced even more precisely.

Lufthansa Cargo is providing a flat-fee service that also covers all the logistics relating to the tracking devices: Delivery and collection of the device at the destination are included in the service. The linked tracking portal allows customers to apply user-defined settings, such as the modality of status messages or adjustments to temperature ranges. Virtual geographic boundaries, or geofences, can also be defined.

This means that accurate information is available in the event of damage or loss to a shipment. The tracking portal allows round-the-clock access to the data via a user-friendly web portal. liveSensor is available now for booking in 13 European countries as well as in the USA and will gradually be rolled out worldwide.

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