Lufthansa Group expands partnership with dnata in the US

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May 7, 2019: Lufthansa Group has continued to expand its partnership with ground handling services provider dnata, in the United States.

Based on the expanded partnership, dnata has been selected to provide ramp, secure clean and passenger handling services to Lufthansa at Austin-Bergstrom International Airport and now serves the airline group, including Swiss International Air Lines, Austrian Airlines and Edelweiss Air, at eight airports in the country.

In Austin, dnata will handle Lufthansa’s new Frankfurt flight, which the airline operates five times a week, using its Airbus A330-300 aircraft. The ground handler’s professionally trained staff will ensure a safe and seamless travel experience for up to 70,000 passengers a year from check-in to boarding, and from disembarkation to baggage collection.

Including the German carrier, dnata now provides quality and reliable air services to three airlines in the state capital of Texas with a team of 75 customer-oriented aviation professionals. 

Holger Bremes, director Commercial Airport Infrastructure, Lufthansa Group said: “As a premium airline, Lufthansa Airlines is excited to grow the North American relationship with the start of service in Austin with dnata. With our very positive service experience from destinations like Boston (BOS), Los Angeles (LAX), San Francisco (SFO) and New York (JFK) we are looking forward to providing first class service to our customers with our handling partner at Austin Airport.”

dnata started ground handling and cargo operations in the United States in 2016. Since then, the company has invested more than $45 million in facilities, equipment, training and technology, while continually expanding its operations in the country.

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