Lufthansa Cargo launches new app “Lufthansa Cargo eServices”
DEC 14, 2015: The new Lufthansa Cargo app offers comprehensive shipment tracking as well as direct feedback opportunities for mobile phones and tablets, including innovative image uploading. Users constantly receive updated information on their shipments, on request via push notification.
The app also offers a clear overview of all current bookings and furthermore enables access to consignments with higher security requirements via an optional log in process. Preliminary claims, complaints and feedback, including photos, can be conveyed quickly and specifically to Lufthansa Cargo – for example, immediately after delivery. This integrated functionality serves to emphasize the cargo airline's quality promise.
"After the launch of the ePortal in the summer, the start of the new, integrated eServices App is a further step towards the digitization of our cargo process,” according to Boris Hueske, Program manager eCargo at Lufthansa Cargo.
The Lufthansa Cargo eServices can be obtained free of charge in Google Play Store, Windows Phone Store and Apple App Store.