Kuehne Nagel in multi-year deal with JCB for aftermarket spare parts logistics
Sep 7, 2018: Kuehne + Nagel announced a new multi-year contract with JCB, the world’s largest privately-owned manufacturer of construction, agriculture and defense equipment, to manage a new distribution center from a 256,000 square-foot facility in Miami, Florida. The Kuehne + Nagel team designed an aftermarket parts logistics solution to increase service level of inventory, improve equipment uptime, and reduce delivery lead-time of spare parts to JCB dealers.
The JCB logistics center in Miami will service JCB dealers in the eastern United States, Canada, Latin America, and the Caribbean. The Kuehne + Nagel team will manage inbound deliveries from JCB and its external vendors, storage and inventory management of 30,000 parts, and the picking of goods according to JCB customer shipment schedules. For complete visibility, transparency, and service improvement of all flows, Kuehne + Nagel’s CIEL warehouse management system will be tailored with RF processes and full EDI data integration. The WMS allows for real time order management and sets the environment for future innovations such as voice picking. In addition, Kuehne + Nagel’s Lean management system, KNPS, will be utilized to drive year on year savings by monitoring product flows and continuously optimizing processes.
"JCB is committed to providing timely and reliable parts support for our dealers and customers around the globe," said Clyde Shepherd, general manager of North American Parts Operations at JCB. "JCB's partnership with Kuehne + Nagel at our Miami parts facility will ensure better parts availability and shorter delivery times for our customers, and an even better overall JCB ownership experience."
“We’re proud to include JCB among our customers,” said Bob Mihok, president, Kuehne + Nagel North America. “Managing complex spare parts supply chains is one of Kuehne + Nagel’s strengths; and we are confident that the new logistics operations in Miami will benefit both JCB and their customers.”