Indian carrier IndiGo signs up for SmartKargo's cargo management solution

March 13, 2019: One of India’s leading carrier IndiGo Airlines has launched the SmartKargo Cloud solution for the digital transformation of its cargo business operations.

The comprehensive SmartKargo solution was deployed across all functional areas of IndiGo's Cargo Business across all global locations and all functional areas of Commercial, Operations and Accounting.

Indigo operates a fleet size of 184 aircraft including 46 new generation A320 NEOs, 127 A320 CEOs and 11 ATRs, across 57 destinations – 48 domestic and 9 international.

The new SmartKargo end-to-end platform provides robust mobile applications and advanced technologies such as real-time information, business intelligence and machine-learning capabilities–while seamlessly interfacing with the airline's other systems via APIs for fast deployment and integration.

Integrated Cargo Revenue accounting allows for real-time profitability analysis and real-time decision making.

Enhanced capabilities include 100 percent paperless e-AWBs; ease of booking; modern and flexible technology; single screen data entries; user-configurable Business Intelligence (BI) and reporting; powerful pricing and rate making; real-time capacity management–in addition to extensive use of Mobile technology from day one.

William Boulter, chief commercial officer of IndiGo Airlines said: “We are thrilled to announce the successful cut-over and implementation of the SmartKargo Cargo Management solution in a very short period of time-within 6- months from the start date of the project.”

Sourav Sinha, CIO of IndiGo added: “SmartKargo is the only air cargo platform that is 100 percent cloud-based and it delivers all shipper-to-receiver functionality on the scalable and robust Microsoft Azure infrastructure platform.”

SmartKargo is a 100 percent cloud-based cargo management platform that offers a robust set of fully integrated tools and solutions to support all areas of the air cargo business from Planning, Pricing and Sales, to Operations including acceptance, warehouse management, loading/un-loading and ramp operations.

The SaaS application enables Cargo service providers such as IndiGo to quickly implement advanced technology, including first-mile pick-up and last-mile delivery (for door-to-door operations), enabling e-commerce.