IATA WPS to focus on industry collaboration and innovation in the industry
Geneva, September 15, 2014 (STAT):-The IATA World Passenger Symposium (WPS) taking place in San Diego from 15-17, October, 2014 will focus on how industry collaboration can trigger innovation and drive value for customers for decades to come!
The discussions will veer round on the following topics:-
A Revolution in Distribution?
Hear first-hand what early adopters have to say about New Distribution Capability (NDC), how it's impacting business, what challenges need to be overcome. Find the latest on the US Department of Transport’s final approval to Resolution 787 and what this means to the program.
The Millennial Customer
"Millennials" were born with a Smartphone in their hands. How will they search, shop and travel? Get first-hand results from IATA's Global Passenger Survey, comprising views of worldwide customers. Learn how to cater for multiple expectations throughout the journey, what will be the role that social media will play in the next 10 years and how customers will interact in real time with airlines and airports.
How can we create a better airport experience in the future while ensuring security and border control? Are governments interested in self-managed processes by passengers? What will be the impact of this dramatic change in passenger and baggage processing? Learn how airport design anticipates changes in the development of new airport infrastructure and in refurbishing existing airports plus much more.
CIO & IT Executives Forum
Get plugged into technology that's moving air travel forward as IT experts and senior IT executives gather to focus on key technology trends impacting the airline industry! Connect with the future through topics that include: Digital Business, Big Data or Will CIOs become the future Chief Digital Officers? The event that will bring together the entire passenger value chain, more than 700 representatives from airlines, travel agents, airports, GDSs, industry suppliers, manufacturers from around the world are expected to be at WPS 2014.