IAG Cargo launches EuroConnector
IAG Cargo launched EuroConnector with a promise to offer a “simple, cost effective and time-definite” service to its customers to ship freight into, around and out of Europe. In fact, the service is the result of the carrier diligently optimizing its capacity available on its network of narrow-body aircrafts within Europe. Interestingly, the launch of EuroConnector has been timed to coincide with peak business demand arising ahead of the busy holiday season. “Our narrow-body capacity within IAG Cargo plays a key component in our strategy going forward; we believe we can offer our customers a leading service with EuroConnector with our hubs in London and Madrid. It offers a great opportunity for our customers to bring freight into Europe and out of Europe. It is a strategic element for IAG Cargo,” says Camilo Garcia, head of global key accounts at IAG Cargo, in a telephonic interview with The STAT Trade Times, ahead of the launch. According to a press release issued by IAG Cargo, the new service is a great option for businesses that currently rely on truck networks when connecting globally to or from Europe. They can now take advantage of the carrier’s short-haul network connecting to the 114 European destinations on IAG Cargo’s network, EuroConnector delivers cargo within either 24 or 48 hours. The service is available for shipments of less than 300kg. According to Garcia, there is a huge demand for this type of shipment throughout the year and he confirms that e-commerce and e-retail will be key components to growth in this service. The two versions of the service are built with reliability in mind, with the added benefit of a performance guarantee on EuroConnector 24. There is a 50 percent money back policy on this version of service if the freight does not arrive on time. Booking cut-off times range from two to six hours depending on whether the cargo is loose or intact. All routings are via London Heathrow, London Gatwick, Madrid or Barcelona and are serviced by the more than 6,000 weekly flights IAG Cargo supports on its European network. Garcia says the carrier is expecting that the customers will embrace this service “quite strongly” and he expects the volumes to rise rapidly over the coming months. “We believe this is a very simple service —simple in its pricing. It is time definite. It is rapid and with the depth of the network we offer within Europe we believe the volumes will rise very rapidly,” he adds. Speaking about the new service, Steve Gunning, the chief executive of IAG Cargo said, “Innovative services such as EuroConnector will prove hugely important to our continued long-term success; improving capacity utilisation and helping us grow market share.” According to Garcia, the carrier enjoys the capacity throughout the year and customers can make use of it both during peak season and off season. “Therefore, this is something that is not going to be withdrawn after the peak season,” he promises.