Hamburg Airport begins using DAKOSY air cargo community system

May 07, 2019: Hamburg Airport becomes the first German airport to introduce innovative IT system, FAIR@Link, from software developer DAKOSY at its air cargo center.

This neutral, IT-supported air cargo community system that enables all companies involved in freight handling processes - in particular handling agents, forwarders, truckers and airlines - to optimize and accelerate their transport and freight processes for both import and export. Customs, security, dangerous goods and supply chain management processes are also supported - in many cases even automated.

The pilot project started at Hamburg Airport Cargo Center on May 6, 2019.

Alexander Muller, head of Cargo at Hamburg Airport said: “I’m certain that the standardized early data exchange between the process participants made possible by FAIR@Link will create great added value for everyone. The pilot project will provide us with conclusive results for the processes at our air freight center.”

UIrich Wrage, CEO of DAKOSY said: “Through intelligent process support and networking, FAIR@Link provides the ideal basis for further optimizing the physical processes between companies involved in air freight processing and for achieving significantly faster and more transparent processing.”

Introducing this system at the Hamburg Airport Cargo Center will shorten handling and wait times in the air cargo center, increase transparency along the transport chain and also minimize errors and costs by avoiding duplicate entry of data. A particular advantage is that the system prepares the Customs release and can automatically transmit it electronically upon entry into the Hamburg Airport Customs area.

Another important aspect is the Door Management System: as part of the pilot project, time slots are booked for the delivery of goods to the air freight center. The delivery company as well as the handling partner of the airline can thereby plan coordinated schedules for the delivery of goods. As a result, drivers can reduce wait times on site and dispatchers can more easily plan for necessary capacities. It’s also a step towards protecting the environment: digital processes use less paper.

Pilot project as a cooperation between forwarding agents, dispatchers and Customs authorities

FAIR@Link will initially be used at Hamburg Airport in a four-month pilot project. In this phase, the project partners will concentrate on export processes. In addition to the initiator Hamburg Airport and the software provider DAKOSY, the project participants include the forwarding agents CROSS FREIGHT, Delta Stallion, a.hartrodt and Sable, the airline handling partners LUG and Swissport, the Hamburg Airport Customs Office and the Hamburg Freight Forwarders Association.