Former Virgin Atlantic executive appointed as the new COO of London Stansted Airport

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Sep 20, 2018: Steve Griffiths, who previously worked as the chief operating officer (COO) for Virgin Atlantic Airways, has been appointed COO of London Stansted Airport.

He will take up the new role on October 15 and report directly to Ken O’Toole, chief executive of London Stansted. In his new post, he will be responsible for the safe and secure day to day leadership of the airport whilst it undertakes its biggest ever capital programme.

Most recently, he held the role of chief operating officer for the London Underground at Transport for London. He was accountable for the safe, secure and efficient delivery of London Underground operations and the customer promise ‘Every Journey Matters’. Some of the highlights of his time in the role include the successful launch of the Night Tube and transformation of the Stations operating model to enhance customer service.

“Steve joins London Stansted at the most exciting period in our history – we are the fastest growing major airport in the UK, have just embarked on a transformational £600 million construction programme and continue to attract new airlines, and support the growth of existing partners, to serve the vibrant London market and burgeoning Eastern England region,” said Ken O’ Toole.

Steve replaces Brad Miller who will be moving to Manchester to take up the role of chief of Staff for Stansted’s parent company, Manchester Airports Group.

“It is clear that Stansted has huge potential and my role will focus on working with the talented team and with our partners and stakeholders across the airport, to deliver unrivalled customer service in a safe and efficient operating environment. In doing so we will enable London Stansted to continue to be the fastest growing airport in London over the next 10 years, a period during which we expect more than 50% of all of London’s air traffic growth to come through London Stansted,” said Steve Griffiths.

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