Etihad Cargo joins cargo.one; to gain access to European markets

Nov 18, 2019: In line with its digital-first policy, Etihad Cargo has signed a distribution agreement with multi-airline e-booking platform cargo.one. The agreement was finalised on the sidelines of Cargo Connect during the ongoing 2019 Dubai Airshow.

The agreement will empower Etihad Cargo to offer an additional avenue for bookings on available cargo capacity to a wider pool of European customers. Etihad Cargo's addition to cargo.one will give forwarders in Europe access to new markets across the Middle East, Indian Subcontinent, Asia, Africa, Australasia and US – including Sydney, Kuala Lumpur and Jakarta.

Abdulla Mohamed Shadid, managing director of cargo and logistics services, Etihad Aviation Group said, “Etihad Cargo’s ambition to lead the industry into a new digital era has driven significant investment in our digitalisation programme across back of house and customer facing platforms in the last 12 months. This landmark partnership with cargo.one builds on the success we have achieved on our own online platform, etihadcargo.com, which now represents 38 per cent of our bookings.”

“Our digital investment enabled us to rapidly build the required API connectivity to seamlessly link to the cargo.one platform. Through cargo.one we will offer global capacity to users on new routings and to new destinations across our extensive worldwide network, and provide our own customers with additional booking choice,” added Shadid.

“cargo.one is the number one choice for airlines to foster digitalisation and to put their customers first. Our fast-growing user base not only makes it attractive for airlines to join as a means of reaching new customers, but also helps them to serve their customers’ needs in the best possible way. With Etihad Cargo on board we strengthen our market position as the leading distribution channel for cargo airlines and further grow our offering for freight forwarders,” said Moritz Claussen, managing director, cargo.one.

The online platform serves more than 300 freight forwarding companies across Europe. After a phased roll-out starting November 18, Etihad’s capacities will become available on the cargo.one platform in all major European markets.