DHL launches new product for private customers to ship small parcels

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April 10, 2019: Next week logistics specialist DHL will launch DHL Packchen XS International, a new product for private customers wishing to ship small parcels that weigh up to 2 kilograms and are within specified size limits.

This new product has been launched to meet high customer demand. It will complement the existing product range for larger-format international packages and parcels.

The parcels can be dropped off at the more than 28,000 parcel drop-off points throughout Germany, including Deutsche Post retail outlets, DHL Paketshops, DHL Packstations and DHL Paketboxes. 

Effective January 1, 2019, Deutsche Post changed its general terms and conditions to prohibit the shipment of goods in international letters. In doing so, Deutsche Post implemented the Universal Postal Union's division of international letter content into goods and documents and took the first steps to meet customs- and security-related demands from a growing number of countries for electronic registration of shipments that contain goods.

For private customers, DHL offers its DHL Packchen and DHL Paket products for international shipments of goods as they already satisfy these requirements in the online sector.

With Warenpost International, business customers can ship goods weighing up to 2 kilograms abroad, a minimum quantity of five shipments per quarter is required. Heavier goods can be shipped as DHL Paket.

A wide variety of Deutsche Post letter products remains available to both private and business customers for international document shipments.

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