DHL Global Forwarding offers helpdesk in Berlin for start-ups
April 16, 2018: In a latest move, DHL Global Forwarding has launched helpdesk in Berlin for start-ups. The air and ocean freight forwarder informs that the move is aimed at assisting new as well as expanding start-up companies in the areas of logistics and supply chain management in and beyond Germany.
“Our customer base of start-ups with global operations is growing rapidly at our branch in Berlin. Understandably, they have a greater need for advice and services, particularly in the initial stages,” explains Joachim Hermansky, vice president Customer Service Germany at DHL Global Forwarding.
“That is precisely why we trained up a young team that acts as a link between companies going global and traditional handling departments. They understand both worlds and it allows them to provide swift and flexible support.”
The Start-Up Helpdesk will offer information on various subjects such as packaging of goods; transport mode to be used; customs requirements; documentation and regulations.