Delta Cargo sees shift from traditional to digital booking platforms
Feb 26, 2019: Delta Cargo has seen a significant shift from traditional booking channels to digital platforms, indicates its 2018 website metrics.
The airlines relaunched its website in 2017, and post that, it has seen 15 percentage point increase in global online bookings compared to 2017. The website%u2019s improved customer experience and functionality allows for shipments to be booked, managed, tracked, or checked-in from any device.
The website is now Delta Cargo%u2019s number one global booking channel compared to other Delta booking channels.
There has been a substantial increase in the use of e-AWBs, shipment track-and-trace visits, and online portal registrations.
Lindsey Jalil, Delta Cargo%u2019s managing director %u2013 Commercial said: %u201COur customers have welcomed the improved functionality of the website with the online booking volumes and registered user site visits reflecting that.%u201D
%u201CWe are focused on continuing to invest in technology and innovating the shipping process, making it easier to do business with Delta.%u201D
The US carrier informs that in 2019, additional functionality will be added with enhanced tracking to include real-time visibility if a shipment is within one of the Bluetooth equipped Unit Load Devices (ULD), as well as live text (SMS) notifications.
Also, a dangerous goods enhancement will be launched so customers can have their shipments, at the piece level, checked against aircraft limits, station capabilities and Delta policies during the booking process.
You may also like:-
SEOSAT-Ingenio is the first Spanish satellite with optical technology, developed primarily by the Spanish space industry led by Airbus in Spain as the prime contractor.
Weekly direct flights will depart from Shanghai (PVG) every Monday and from Amsterdam (AMS) each Sunday to service for a post-COVID resurgence in demand during what is traditionally a fourth quarter peak season.
Amsterdam Airport Schiphol’s Pharma Cargo Community is collaborating to ensure the temperature-controlled supply chain is ready for the safe and efficient transportation of Covid-19 vaccines.
Through this partnership, Matternet will conduct a joint research project with JAL in Japan, as the company continues to expand its commercial business globally.
This partnership between the two companies is because of the e-commerce boom experienced in Belgium during the Covid-19 pandemic
After a five month pause, KLM will resume offering its non-stop service from Edmonton to Amsterdam, beginning October 29, 2020.
Under the terms of the MoU, Emirates SkyCargo and IHC will work together to develop innovative logistics solutions for effective crisis relief operations.
All communication will run via OSCA, from order confirmation and delivery planning to transport bookings and inquiries among other aspects of the software.
Laem Chabang has a range of strategic multi modal capabilities alongside its proximity to the country’s major deep sea port, transit cargo terminal and the future Thailand third airport project at U-Tapao.
The company said the new aircraft will boost the cargo and supply operations and help meet the significant surge on the demand for medicine, medical and preventive equipment and other similar goods.
Etihad Aviation Group has promoted Martin Drew to the role of managing director – Cargo and Logistics. Drew will assume the position on November 1.
The additional cold room (COL), with temperatures ranging from +2 degrees Celsius to +8 degrees Celsius, will provide the capacity required to handle Covid-19 vaccines.