Delta Cargo highest performing US domestic carrier

Jul 26, 2017: Delta Cargo had the highest average NFD percentage for total airport to airport shipments amongst North American carriers over last 12 months at 81.31 percent. This continues the improved operational reliability trend which has seen Delta Cargo lead the North American carriers domestic belly-carrier market in average NFD performance for total airport to airport shipments over the last three quarters.

“Operational reliability of end-to-end delivery that matches Delta’s world class on time performance metrics, is a key priority,” said Julian Soell, Delta Cargo’s managing director Cargo Operations and Customer Experience. “It is important for our customers to have service predictability and these metrics show that the actions we are taking are moving the needle on delivery time and performance ensuring reliable freight delivery across our global network.”

Delta Cargo has made significant investment in its technology systems and infrastructure as part of its focus on operational reliability. These include: Atlanta Warehouse transformation; New York-JFK Warehouse Expansion; Delta and KLM have moved to a “One-Roof” warehouse in Salt Lake City and following customer requests have installed a new X-Ray machine allowing full skid X-raying; RFID tracking technology on cargo shipments, with the expected rollout across the system in 2018 and launch of a new Delta Cargo website and new Cargo Control Center to be launched in the summer.